Who We Are
Welcome to Autism Family Support. Our mission is to support autistic individuals and their families through inclusive, empowering, and community-driven initiatives. Our website address is: https://autismfamilysupport.uk.
We’re committed to respecting your privacy and being transparent about how we collect, use, and protect your data.
Comments
When you leave a comment on our website, we collect the information you share in the comment form — like your name and email address — along with your IP address and browser details. We do this to help detect and prevent spam or abusive behaviour on our site.
If you’re using a Gravatar (a service that links a profile image to your email address), an anonymized version of your email may be sent to Gravatar to check if your account is linked. If it is, your profile picture will appear next to your comment once it’s approved.
Media
Although we don’t allow external users to upload media directly to our website, we recommend that anyone sharing images (e.g., through linked content or profiles) avoids uploading photos that include embedded location data (like GPS coordinates). This is important for protecting your privacy, as this data can be used to track where a photo was taken.
Cookies
Cookies are small files saved on your device that help make your browsing experience smoother. Here’s how we use them:
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Commenting: If you leave a comment, you have the option to save your name, email address, and website in cookies. This is for your convenience so you don’t have to fill in your details again when commenting next time. These cookies last for one year.
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Login Page: When you visit the login page, we use a temporary cookie to check if your browser accepts cookies. This cookie doesn’t contain any personal data and is deleted when you close your browser.
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Logged-in Users: Once you log in, we set cookies to remember your login and any display preferences (like whether you want a light or dark theme). These cookies last for two days and one year, respectively. If you select “Remember Me,” your login session will stay active for two weeks. Logging out removes all login-related cookies.
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Editing Content: If you edit or publish a post, your browser will store a temporary cookie. This cookie doesn’t store personal data and expires after one day.
Embedded Content
We do not use embedded content (like videos, images, or articles from other websites). All the content on our website is original and created by our team to serve and support our community.
Who We Share Your Data With
We do not sell or share your personal information with third-party companies for marketing purposes.
However, if you request a password reset, your IP address will be included in the reset email for security purposes. Additionally, any comments may be scanned by an automated spam detection service to help us keep the website safe and welcoming for all visitors.
How Long We Keep Your Data
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Comments: If you leave a comment, both the comment and its metadata (background information) are stored indefinitely. This helps us recognize and approve future comments from you automatically, instead of holding them in a moderation queue.
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Registered Users: If you create an account on our website, the personal information you provide is stored in your user profile. You can view, edit, or delete your personal details at any time (except your username, which can’t be changed). Website administrators can also access and manage this information as needed.
Your Rights Over Your Data
If you have an account on our website or have left any comments, you can request:
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A copy of the personal data we hold about you
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That we correct any inaccurate data
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That we delete any of your personal data, unless we need to keep it for legal, security, or administrative purposes
Just reach out to us, and we’ll be happy to help.
Where Your Data Goes
To protect our site and ensure a secure environment, we use an automated system to check all visitor comments for potential spam or malicious content. This helps us maintain a safe space for our community.
Need Help or Have Questions?
We value your trust and are always here to answer any questions you have about how we handle your data. If you’d like to learn more or make a request related to your personal information, please get in touch with us through the contact page on our website.